Terms and Conditions

1. Website Use

• This website is intended to provide general information about Fortitude Roofing Solutions, our roofing and exterior services, and ways to contact us.

  You agree to use this website only for lawful purposes and in a way that does not interfere with the security, operation, or availability of the website.

  You may not:

  • Attempt to gain unauthorized access to the website or related systems

  • Submit false, misleading, or fraudulent information

  • Use the website to send spam, harmful code, or malicious content

  • Copy, reproduce, or misuse website content without permission

  • Interfere with the website’s normal operation

  2. Services

  Fortitude Roofing Solutions provides roofing and exterior-related services, which may include roof inspections, roof repairs, roof replacements, storm damage assessments, siding, exterior work, commercial roofing, residential roofing, and related services.

  Service availability may vary based on location, weather, project scope, scheduling, material availability, and other factors.

  Information on this website is for general informational purposes only and does not guarantee that a specific service, price, timeline, product, warranty, or result will be available for every customer or project.

  3. Free Inspections and Estimates

  We may offer free roof inspections or estimates through the website. Submitting a form or requesting an inspection does not create a binding service agreement.

  Any inspection, estimate, recommendation, or quote provided by Fortitude Roofing Solutions is based on the information available at the time and may be subject to change after further review, roof access, hidden damage discovery, material pricing, labor requirements, code requirements, insurance considerations, or project scope changes.

  A final written agreement, signed proposal, invoice, or contract may be required before work begins.

  4. No Emergency Guarantee

  Submitting a website form does not guarantee immediate response or emergency service. If you have an urgent roofing issue, active leak, safety concern, or property emergency, please call us directly or take appropriate steps to protect yourself and your property.

  Fortitude Roofing Solutions is not responsible for damages caused by delays in form submissions, email delivery, text delivery, website errors, or delayed communications.

  5. Customer Responsibilities

  By requesting an inspection, estimate, or service, you agree to provide accurate information and ensure that you have the authority to request work or access for the property involved.

  You may be responsible for:

  • Providing safe and reasonable access to the property

  • Disclosing known hazards, leaks, damage, or structural concerns

  • Securing pets, gates, vehicles, or personal property as needed

  • Reviewing and approving estimates, contracts, or project details before work begins

  • Making payments according to any written agreement

  • Obtaining or assisting with required approvals, if applicable

  6. Insurance Claims

  Fortitude Roofing Solutions may help customers understand roofing damage, document visible damage, and communicate with insurance companies when appropriate.

  However, we are not a public adjuster, insurance company, legal advisor, or claims attorney. Any insurance coverage decisions, claim approvals, payments, deductibles, or policy interpretations are determined by your insurance provider and policy terms.

  You are responsible for reviewing your insurance policy, communicating with your insurance company, and making final decisions regarding any insurance claim.

  7. Pricing and Payment

  Prices, estimates, and service costs may vary depending on roof size, materials, labor, project complexity, damage level, location, code requirements, and other factors.

  Any pricing listed or discussed on the website is for general informational purposes only unless confirmed in a written agreement.

  Payment terms, deposits, balances, late fees, cancellation terms, and refund policies may be outlined in a separate estimate, invoice, contract, or written agreement. In the event of a conflict between these Terms and a signed agreement, the signed agreement will control for that specific project.

  8. Scheduling, Delays, and Weather

  Roofing and exterior work may be affected by weather, material availability, labor availability, permitting, inspections, property access, supplier delays, or other conditions outside our control.

  We make reasonable efforts to communicate schedule updates, but project dates and timelines are estimates unless otherwise stated in writing.

  Fortitude Roofing Solutions is not responsible for delays caused by weather, unsafe working conditions, supply chain issues, customer delays, third-party delays, insurance delays, or other events beyond our reasonable control.

  9. Warranties and Workmanship

  Any warranties related to labor, materials, products, or workmanship will be described in a separate written agreement, manufacturer warranty, invoice, or project document when applicable.

  Website statements about quality, durability, or performance are general descriptions and should not be interpreted as a specific warranty unless provided in writing.

  Manufacturer warranties are controlled by the manufacturer’s terms and conditions.

  10. Website Content

  We do our best to keep website information accurate and up to date. However, we do not guarantee that all website content is complete, current, error-free, or applicable to every situation.

  Website content may include general roofing information, service descriptions, project photos, customer-facing explanations, FAQs, and marketing materials. This content should not be considered professional engineering, legal, insurance, or financial advice.

  We may update, remove, or change website content at any time without notice.

  11. Photos, Project Images, and Testimonials

  Our website may display project photos, roofing images, customer feedback, testimonials, or examples of completed work. These materials are provided for informational and promotional purposes only.

  Past results, customer experiences, or project examples do not guarantee the same result for every customer or property.

  If we request to use photos or videos of your property, project, or testimonial, we may ask for permission separately.

  12. Communications, Email, and SMS

  When you submit a form, request a free inspection, or contact us through the website, you agree that Fortitude Roofing Solutions may contact you using the information you provide.

  This may include phone calls, emails, text messages, service updates, scheduling messages, alerts, and occasional marketing communications where consent has been provided.

  Message frequency may vary. Message and data rates may apply.

  You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.

  Consent to receive marketing messages is not required to purchase services.

  13. Privacy

  Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

  Please review our Privacy Policy for more information about cookies, form submissions, email communications, SMS communications, and data handling.

  14. Third-Party Links and Tools

  This website may include links to third-party websites, platforms, maps, forms, analytics tools, payment processors, social media pages, or other services.

  We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services. Your use of third-party websites is at your own risk and subject to their terms and policies.

  15. Intellectual Property

  All website content, including text, graphics, logos, images, layouts, service descriptions, videos, and other materials, is owned by or licensed to Fortitude Roofing Solutions unless otherwise stated.

  You may not copy, reproduce, distribute, modify, sell, or use website content for commercial purposes without our prior written permission.

  16. Disclaimer of Warranties

  This website is provided on an “as is” and “as available” basis.

  To the fullest extent permitted by law, Fortitude Roofing Solutions makes no warranties or representations about the website’s availability, accuracy, reliability, security, or fitness for a particular purpose.

  We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

  17. Limitation of Liability

  To the fullest extent permitted by law, Fortitude Roofing Solutions will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, inability to use the website, reliance on website content, form submission issues, delayed communications, or third-party links.

  Nothing in these Terms limits liability that cannot be limited under applicable law.

  18. Indemnification

  You agree to defend, indemnify, and hold harmless Fortitude Roofing Solutions, its owners, employees, contractors, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, your violation of these Terms, or your submission of false or misleading information.

  19. Governing Law

  These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

  Any dispute related to these Terms, the website, or our services will be handled in accordance with applicable Illinois law and any written agreement between you and Fortitude Roofing Solutions.

  20. Changes to These Terms

  We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

  Your continued use of the website after changes are posted means you accept the updated Terms.

  21. Contact Us

  If you have questions about these Terms and Conditions, please contact us:

  Fortitude Roofing Solutions
  Marion, Illinois 62959
  Phone: (618) 559-3062
  Email: [email protected]
  Website: strongabovethestorm.com